Privacy policy

Data Controller

We are the data controller for the processing of the personal data we process about our customers and business partners. You can find our contact details below.

Sensade ApS

Niels Jernes Vej 10

CVR no.: 38847937

If you have any questions about the processing of your personal data, you can contact us via Contact@sensade.com

Treatment activities

Visit the website

When you visit our website, we use cookies to make the website work.

Communication with potential customers

When you have questions about our site or want to learn more about our services, you can contact us via:

  • Contact form
  • Email
  • Phone number

Through this, we will process your personal data so that we can enter into a dialog with you, e.g. answer questions about our services. We only process the information you provide us with in connection with our communication.

We will typically process the following general information: name, email, phone number.

Our legal basis for processing this personal data is Article 6(1)(f) of the General Data Protection Regulation.

We will delete our communication with you when it is clear whether you want our services or not.

Should the need arise in a particular case to store your personal data for a longer period of time, this may be the case.

Customers

We need to communicate with our customers to make sure the service is delivered correctly. Through this, we may process information about name, address, services, special agreements, payment information and the like.

The legal basis for processing this personal data is Article 6(1)(b) of the GDPR.

When outstanding issues are resolved, we will delete the personal data immediately afterwards.

Newsletters

We have a newsletter that is optional to sign up for – and you can unsubscribe at any time.

The purpose of the newsletter is to send the subscribers emails with new information from the company, which may include new content on the website, advertising of our services.

We will only send you emails if you have actively consented to this. Initially, you will need to provide your email address, which we will then send an email to so that you can confirm your registration. This way, we ensure that you have actually signed up for the newsletter yourself, i.e. given active consent.

Our legal basis for processing your personal data (i.e. the email address) in connection with the newsletter will be Article 6(1)(a) of the General Data Protection Regulation.

We will process your personal data as long as you are still subscribed to the newsletter. By unsubscribing from the newsletter, we will also stop sending it to you.

By unsubscribing from the newsletter, we will store your now previous consent for 2 years after it was last used due to statute of limitations requirements cf. The Consumer Ombudsman’s spam guide section 11.3.

Bookkeeping

We must save all accounting documents according to the Danish Bookkeeping Act. This means that we store invoices and similar documents for accounting purposes. This may include general personal data such as name, address, service description.

Our legal basis for processing personal data for bookkeeping purposes is Article 6(1)(1) of the General Data Protection Regulation.

We keep this information for a minimum of 5 years after the current financial year has ended.

Job applications

We welcome job applications to assess whether they match an employment need in our company.

If you send your job application to us, our legal basis for processing your personal data is Article 6(1)(f) of the General Data Protection Regulation.

If you have sent an unsolicited application, we will immediately assess whether your application is relevant and then delete your information again if there is no match. If the application is relevant for future job postings, we will collect consent to retain the unsolicited application.

If you have submitted an application for an advertised job, we will dispose of your application in the event that you are not hired and immediately after the right candidate is found for the job.

If you are part of a recruitment process and/or hired for the job, we will provide you with separate information about how we process your personal data in this context.

Parking apps

In connection with our parking apps, which are available for iOS and Android on the Apple Appstore and Google Play, a number of data is collected to improve these, as well as data on how our apps are used.
 

In connection with this data collection, all personally identifiable data is removed, so that none of the collected data can be used to identify the individual user of our apps.

Disclosure of personal data

We do not pass on your personal data to third parties.

Profiling and automated decisions

We do not engage in profiling or automated decision-making.

Third-country transfers

We generally use data processors in the EU/EEA or who store data in the EU/EEA.

In some cases this is not possible, in which case data processors outside the EU/EEA may be used if they can provide your personal data with adequate protection.

Processing safety

We keep the processing of personal data secure by implementing appropriate technical and organizational measures.

We have made risk assessments of our processing of personal data and have subsequently implemented appropriate technical and organizational measures to increase the security of processing.

One of our most important measures is to keep our employees up to date on GDPR by regularly reviewing our GDPR procedures with employees.

Rights of data subjects

Under the General Data Protection Regulation, you have a number of rights in relation to our processing of information about you.

If you want to exercise your rights, please contact us so we can help you with this.

Right to see information (right of access)

You have the right to access the information we process about you, as well as a range of additional information.

Right to rectification (correction)

You have the right to have inaccurate information about yourself corrected.

Right to erasure

In special cases, you have the right to have information about you deleted before the time of our regular general deletion occurs.

Right to restriction of processing

In certain cases, you have the right to have the processing of your personal data restricted. If you have the right to restrict processing, we may in future only process the data – with the exception of storage – with your consent, or for the establishment, exercise or defense of legal claims, or to protect a person or important public interests.

Right to object

In certain cases, you have the right to object to our otherwise lawful processing of your personal data. You can also object to the processing of your data for direct marketing purposes.

Right to transmit data (data portability)

In certain cases, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to have this personal data transmitted from one controller to another without hindrance.

You can read more about your rights in the Danish Data Protection Agency’s guide on the rights of data subjects, which you can find at www.datatilsynet.dk.

Withdrawal of consent

When our processing of your personal data is based on your consent, you have the right to withdraw your consent.

Complaint to the Danish Data Protection Agency

You have the right to file a complaint with the Danish Data Protection Agency if you are dissatisfied with the way we process your personal data. You can find the Danish Data Protection Agency’s contact information at www.datatilsynet.dk.